服务条款
Terms of Service
Last updated: May 27, 2026
Welcome to PawTraverse.
These Terms of Service govern your use of our website and your purchase of products from PawTraverse. By visiting our website or placing an order, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state, or territory of residence, or that you have permission from a parent or guardian to use this website.
You agree not to use our products or website for any unlawful or unauthorized purpose.
Product Information
We aim to display our products as accurately as possible, including product descriptions, prices, images, and availability.
However, product colours may appear slightly different depending on your device screen settings.
We reserve the right to update product information, pricing, descriptions, or availability at any time without prior notice.
Prices and Payment
All prices are displayed in the currency shown at checkout.
We reserve the right to change prices at any time.
Payment must be completed before your order is processed.
Payments are processed securely through third-party payment providers available at checkout, such as PayPal or other supported payment methods.
Order Acceptance
After placing an order, you may receive an order confirmation by email. This does not guarantee that your order has been accepted.
We reserve the right to refuse, cancel, or limit any order if we believe there is an error, suspected fraud, payment issue, stock issue, incorrect product information, or other reasonable business reason.
If your order is cancelled after payment has been made, we will arrange a refund where applicable.
Shipping
Shipping times, shipping costs, delivery estimates, and related information are described in our Shipping Policy.
Delivery times are estimates and may vary depending on carrier handling, destination, public holidays, weather conditions, and other factors outside of our control.
Returns and Refunds
Returns, refunds, exchanges, and related conditions are described in our Returns and Refunds Policy.
Nothing in these Terms of Service limits any rights you may have under the Australian Consumer Law or other applicable consumer protection laws.
Australian Consumer Law
If you are purchasing from Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If a product does not meet a consumer guarantee, you may be entitled to a repair, replacement, refund, or other remedy under applicable law.
Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
You agree to promptly update your information, including email address, shipping address, billing address, and payment details where necessary, so that we can complete your order and contact you if needed.
Third-Party Services
Our website may use third-party services, including Shopify, payment providers, shipping partners, analytics tools, and marketing tools.
Your use of third-party services may be subject to their own terms and policies.
We are not responsible for the content, policies, or practices of third-party websites or services.
Intellectual Property
All content on this website, including text, images, graphics, product descriptions, logos, design elements, and website layout, is owned by or licensed to PawTraverse unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without our written permission.
Prohibited Uses
You agree not to use our website or products:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe upon our intellectual property rights or the rights of others
- To submit false or misleading information
- To interfere with the security or operation of our website
- To upload or transmit viruses, malware, or harmful code
- To collect or track personal information of others without permission
- To engage in fraudulent, abusive, or harmful activity
Limitation of Liability
To the maximum extent permitted by law, PawTraverse will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.
However, nothing in these Terms of Service excludes or limits any rights or remedies that cannot be excluded under applicable law, including the Australian Consumer Law.
Errors, Inaccuracies and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate, even after an order has been submitted.
Changes to These Terms
We may update or change these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after changes are posted means that you accept the updated Terms of Service.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
support@pawtraverse.com